Last updated: April 7, 2026

These Terms & Conditions (“Terms”) govern your use of this website and any services, proposals, or support provided by ESOLTECH (“we”, “us”, or “our”). By accessing the website or engaging our services, you agree to these Terms.

1) Scope of Services

Our services may include IT infrastructure, networking, cloud solutions, web development, database services, domain & email setup, operating systems, and ongoing IT support. The exact scope, timeline, deliverables, and pricing will be defined in a written quotation, statement of work, or email confirmation.

2) Quotes, Billing, and Payments

• Quotes are valid for a limited time unless stated otherwise.
• Invoices are due as stated on the invoice or agreed in writing.
• Late payments may result in paused work and/or suspension of managed services until balances are cleared.
• Third-party costs (licenses, cloud subscriptions, hardware, domains) are billed separately unless included.

3) Client Responsibilities

• Provide accurate requirements, timely approvals, and access needed to perform the work.
• Maintain valid administrative credentials where required, or authorize us to provision them securely.
• Ensure you have rights to any content, data, or systems you ask us to work on.

4) Acceptable Use

You agree not to use our website or services for unlawful activities, security abuses, or to violate the rights of others. We may refuse or terminate work if we reasonably believe a request involves harmful or illegal use.

5) Intellectual Property

Unless agreed otherwise, pre-existing tools, templates, scripts, and know-how remain our intellectual property. Upon full payment, you receive a license to use the delivered work for your internal business purposes. Third-party software remains subject to its own licenses.

6) Confidentiality

Both parties agree to keep confidential information private and use it only to perform the agreed services, except where disclosure is required by law or with written permission.

7) Third-Party Services

We may recommend or configure third-party providers (e.g., hosting, cloud platforms, email, domains). Availability, performance, and outages of third-party services are outside our direct control and are governed by the provider’s terms.

8) Disclaimers

The website and services are provided on an “as is” basis to the maximum extent permitted by law. We do not guarantee that the website will be uninterrupted or error-free, or that security incidents will never occur. While we follow best practices, no system can be made completely secure.

9) Limitation of Liability

To the maximum extent permitted by law, ESOLTECH will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business interruption. Our total liability for any claim related to the services will not exceed the amounts paid to us for the specific services giving rise to the claim.

10) Termination

Either party may terminate a service engagement with written notice according to the applicable agreement or invoice terms. Upon termination, you will pay for all work performed and any non-cancelable third-party costs incurred up to the termination date.

11) Changes to These Terms

We may update these Terms from time to time by posting a new version on this page. Continued use of the website after an update means you accept the revised Terms.

12) Contact

For questions about these Terms, contact us via the details on the Contact section of the website.